Pokémon has been on the market for several years now and has millions of users around the world. Its success does not mean that this game does not have a series of errors , which if they occur continuously can become a headache, in this case we are talking about the “Cannot authenticate” error in Pokémon GO.
There are already many users who suffer from the error that Pokémon GO indicates of not being able to authenticate an account, here we are going to show you how to fix it so as not to lose hours of games with this problem.
The reasons why a Pokémon GO account cannot be authenticated can be many, among them we highlight a problem in the application, in the connection or with the server. on fewer occasions there is a problem with the account, it is possible that it is banned and the application itself blocks it.
The Pokémon GO algorithm identifies any of these aspects as a connection problem with the server, and when it cannot connect, it sends the notification “cannot authenticate” .
In the event that the account has been blocked or banned for whatever reason, the steps to follow to fix this error will be different. what players should do is report this problem to the Niantic support page.
If your account has not been blocked or you have used unauthorized tools to modify any aspect of the application. Next, we will explain how to solve it.
Can’t Authenticate Pokemon Go, How Do I Fix It? 2023
The way to fix the Pokémon GO “cannot authenticate” error is quite simple and fast. Anyway, there are four different methods to fix it, so find out which one is the most effective for you.
The ways to fix the authenticate error will be the following: check that the game is up to date, verify the Internet connection, restart the game to fix the message “unable to authenticate”, and clear the cache and all the data of Pokémon GO that you have stored on your device.
Check Game Update
Regardless of the method you are going to use to fix the problem in Pokémon GO, we advise you to try this one first. It is possible that the application is giving a “failed to authenticate” error because it is not updated to the latest version from the manufacturer.
To check that the game is up to date, all you have to do is go to the Google Play Store on Android or the App Store on iOS. Then go to the three horizontal lines at the top left of the window in the Google Play Store or “my apps” in iOS.
A new window will open showing all the apps you have installed on your device. It may clearly show you that Pokémon GO is not updated with the latest version, but just in case we advise you to click on the “update all” option .
Once the necessary updates are complete, open the game and check if the issue still persists. If it still indicates authentication error, you can perform each of the following three methods.
Verify Internet Connection
It may seem self-evident, but your Internet connection may not be strong enough for Pokémon GO to work properly. To check it, you will have to run a speed test and see that everything is working correctly. You can open any application that requires the Internet or some heavy web page and check that it loads at the usual speed.
If you’re connected to a data network, it’s common for the app to get the “failed to authenticate” error , this is because the app needs a constant network connection or the internet connection is weak. In the event that you are connected to a WIFI network, the network connection tends to be much faster and the probability of this error appearing will be less.
You are using a mobile network or WIFI network connection, when the network is weak, Pokémon GO will detect an error and the notification “authentication failed” will appear.
Restart Pokémon GO
Sometimes the problem is not even related to connection or updates. It is likely that the application has crashed for no apparent reason, and the way to fix it is to restart it.
To restart the game you just have to go to the applications section of your terminal and look for the Pokémon GO application. You can swipe up to delete it or go to settings, search for the application and click on “force close the application” . Then reopen the game and check if the problem still persists.
Clear Cache and App Data
This is the last method to solve the “authentication failed” error, as we are going to see, it is just as simple and fast as the previous methods.
To delete this you will have to go to the settings of your phone. The way to do it may change depending on the model and the mobile operating system, but surely it is an action that you have already carried out with many other applications before uninstalling them.
Within the settings, go to the “applications and notifications” section, you can select the option “see all applications” or the applications may already appear automatically.
Click on the Pokémon GO app to open a window showing the cache and storage data the game is using. Then you just have to clear the storage and cache , and make sure that you confirm the action. Do not forget to confirm, because many mobiles have a security window in case you made a mistake and did not want to delete certain data from an application.
