If you are here it is because you have received the message “Google Play Store has stopped” or “Unfortunately Google Play Store has stopped” , do not worry because I am going to show you how to solve this error in less than 30 seconds .
Why Does Google Play Store Has Stopped?
Don’t worry , you don’t have a virus if the Google Play Store has stopped, you don’t have a damaged phone or anything like that. This error message usually occurs when the Play Store has problems with the app’s cache and data . These must be deleted or updated for the Google Store to function correctly.
On what devices does this error usually appear?
This error message can appear on any Android device , although it tends to occur more frequently on the following models or brands:
- Samsung J7.
- Samsung Galaxy J3.
- Blackberry Z10.
- BQ.
- LG K10.
- Samsung Galaxy S2, S3, S4, S5, S6, S7, S8, S9 and S10.
- Sony Xperia.
- Samsung Galaxy Tab 2.
What to Do If Google Play Store Has Stopped?
First of all, you should know that this error has a simple solution , then we will see several ways to solve this problem and remove the Google Play Store has stopped message easily and quickly .
How to Fix Google Play Store Has Stopped
Next we are going to see a series of tips to completely eliminate this error , do them in the order that appears here and check if Google Play Store keeps stopping or not , in the event that one method does not work, try the next one .
Reboot Device
This advice may seem a bit “silly” but you can’t imagine the problems that are solved with a simple restart, try restarting your mobile and check if the Google Play Store still does not work .
Update Google Play Store To The Latest Version
This error sometimes appears because you have a very old version of the Play Store . To find out what version of Google Play you have, go to the Store and press the 3 horizontal lines on the top left .
Then we enter “Settings” and check if we have the latest version of the Play Store by clicking on its version . If you do not have the latest version, the download will start.
If the message “The Google Play Store application has stopped unexpectedly” continues to appear, then I leave you the definitive solution .
Clear Play Store Data And Cache
This is the final solution to Google Play Store , we just have to delete the data and cache of the application, don’t worry, you won’t lose anything, since everything is saved in our Gmail account linked to the Play Store . Ok, that being said, the first thing we should do is enter “Settings” on the phone , as in the photo.
Once inside, we enter the section that says “Applications and Notifications” , as in the photo.
We will have to search among all the apps for the one that says “Google Play Store” , we enter inside.
Once inside, we will see a series of options, among all of them, the one that interests us is “Storage” we press it and enter.
Now what we must do is “Clear Cache” .
Finally we will click on “Delete Data” , a window will appear asking us if we are sure that we want to delete the application data , do not worry, click on “OK” .
Now restart your device and enter the Store again, it may ask you for your Gmail data again, enter them and that’s it… you will no longer see the error message “Google Play Store has stopped unexpectedly » .
If you have any questions with this tutorial, you can always leave me a comment below, I promise to answer. Do not forget to share this article with your social networks if it has been useful , please… that would help me a lot, thank you !
