Are you getting the error Pokemon Go has stopped when accessing the application ? Don’t worry, you won’t be the first or the last to experience this. Next, in MrAppsGeek we are going to give you a series of tips to try to solve this problem.
The causes of this error are usually quite diverse but are always linked to one of the following circumstances:
- Pokemon Go app cache and data issues .
- The server is down .
- Internet connection problems.
- The app needs to be updated .
- You have been banned from Pokemon Go .
What to do if Pokemon Go Stops Unexpectedly?
Next we will see a series of tips that you should follow if unfortunately Pokemon Go has stopped . If one doesn’t work, go directly to the next.
Reboot Your Device
Yes, I know what you are thinking but in most cases a simple reboot can solve these problems and you will only lose 1 minute of your time. In the event that Pokemon Go continues to stop , go directly to the next point.
Do you have Internet connection problems?
Pokemon Go is a game that uses Niantic servers, so you will need a stable Internet connection . I recommend that you try to enter the game over WiFi and even from mobile data . You can also check the status of your connection with this Internet speed test .
Are the servers down?
It is possible that the servers are down and that is why pokemon does not work today , you can find out this by accessing the Downdetector website from the following link . In this way you can rule out that the problem is from your device .
Have you updated Pokemon Go?
You may need to update the application from the application store , to find out if it needs to be updated we will do the following:
- We enter Play Store> My Applications and Games.
How to Fix Pokemon Go Has Stopped Permanently
If all of the above has not worked for you to fix this problem, it is very likely that it can be solved by clearing the cache and data of the application . Don’t worry, it’s a very simple process that will only take a few seconds.
How to Clear Data and Cache in Pokemon Go
The first thing we must do is enter “Settings” and enter the “Applications” section .
Once inside we must search the list for “Pokemon Go” , when we have located it we enter inside.
We will see a menu with different options, of all the only one that works for us is “Storage” , we enter inside.
Here we will click on “Clear Data” , perhaps this can change from one device to another but basically it will put something similar.
Finally we press to delete data and cache , do not worry, it will not delete your account , it will only leave the app as it was the first time you installed it.
Finally, you just have to restart the mobile and re- enter the app with your Pokemon Go user account and that’s it.
Have you been able to solve your problem? You can leave a comment with your experience. Do not forget to share this tutorial if it has been useful , Thank you very much for your support!