“Authentication required, you must log in to your Google account” If you have received this message, you should know that it is a more common error than you think and at the same time very easy to solve . Today in MrAppsGeek we will explain step by step how to fix the mandatory authentication error in the Play Store .
What is Google Account Authentication?
If you are using any Android tablet or device I am sure you are familiar with the Google account authentication process . It’s basically a way to prove to Google that you’re the person using the account .
Play Store Authentication Required
Due to this, it is normal that for greater security mandatory authentication is requested in the Play Store since we are talking about an application store and all security is welcome .
The problem itself is when the “Authentication required you must sign in to your Google account” message appears and it does not let you access Google Play. Then I will tell you how to solve it.
How To Fix Required Authentication You Must Sign In To Your Google Account
I am going to give you 2 methods to repair this error, you should try one after the other.
Unlink Your Google Account
The first thing we must do to remove the “Authentication required, you must log in to your Google account” message is to remove the Gmail linked to the Play Store that is causing problems. To do this, you just have to follow the steps of this tutorial .
It should be noted that “Unlink” does not mean “Delete” , so once the process is finished we must restart and re-link the Gmail account that was causing problems on the device . If we still receive the message that you must log in to your Google account in the Play Store , go to the next method.
Fix Google Play Required Authentication
If the previous method did not solve your problem, I am sure that it will, since for this we will have to delete the data and cache of the Play Store .
To do this, the first thing we must do is enter “Settings” on the phone and then “Applications” .
Then we enter “Manage Applications” .
Among all we look for the one that says “Google Play Store” .
Now a menu will appear with different options:
- Data usage.
Among all of them, to solve the authentication error with Google Play we must enter “Storage” .
We click on “Clear Data” .
And finally we click on “Clear All Data” and “Clear Cache” . Don’t worry, you won’t lose anything, it will only leave the Google Play Store as you had it the first time you installed it on your terminal, you just have to reinstall your Gmail account linked to the application store and that’s it.
Now you know how to fix the error when logging into your Google account in the Play Store . If you have any questions you can always leave me a comment, I promise to answer. Do not forget to share this article with your social networks , please, that would help me a lot to continue making more articles like this… thank you very much!